The modern workplace is evolving extremely rapidly, with distributed teams, new business models and complex security issues. Creating sustainable business value requires a much broader approach between technology, operations, culture and employee experience. The right digital tools connect and support workers, wherever they are, to encourage productivity, commitment and collaboration. An intelligent and efficient operating system, mission-critical enterprise-level security tools and perfectly integrated productivity applications in the workplace provide most of the functions and processes that small and medium-sized businesses need to support their departments and key users, covering human resources, Employee Self Service, Customer Relationship Management and corporate departments such as Management, Finance and Marketing.
“By 2020, the greatest source of competitive advantage for 30% of organizations will come from the workforce’s ability to creatively exploit digital technologies.” [How to Market and Sell Digital Workplace Solutions – Gartner, Craig Roth, Feb. 23, 2018]
Transformation has no goal: it is a journey. As we move forward, we will make mistakes and adjust our strategy accordingly, but we will also continue to move forward. We will share this path with our customers with the hope that our experiences can inspire them, advise them and assist them through their transformations.
Microsoft Teams is the ideal messaging app for organizations: a workspace for real-time collaboration and communication, meetings, file and app sharing, all accessible to everyone.
Collaboration is essential to turn ideas into reality. When you have a place to create and make team decisions, there is no limit to what you can do. Teams stimulates collaboration in a shared workspace. Share the same page with your team via group chat, online meetings, calls and web conferences. Collaborate on files with integrated Office 365 apps like Word, Excel, PowerPoint and SharePoint.
Add the Microsoft apps and third-party services of your choice to get the job done.
Enjoy comprehensive security, administrative control and compliance features, all thanks to Office 365.
SharePoint enhances teamwork with dynamic and productive sites for each project team, department and division. Share files, data, news and resources, customize your site to simplify the work of the whole team and create cohesion and inform your employees through the Intranet. Thanks to powerful search features, you can find the information, skills and insights you are looking for with a simple click of the mouse, to make informed decisions and act accordingly. SharePoint content management, along with good contacts and conversations available through Yammer, allow your organization to increase the speed of knowledge. Accelerate productivity by transforming processes from simple tasks such as notifications and approvals to complex operational workflows.
One Drive connects you to all your Office 365 files so you can share and collaborate wherever you are, while protecting your work.
Store, access and find your personal and work files shared in Office 365, including Microsoft Teams, from all your devices. Any changes you make offline will be automatically uploaded the next time you connect. Collaborate faster and more effectively with anyone inside or outside your organization with Word, Excel and PowerPoint, on the web, mobile and desktop devices. Create, view, edit and share files wherever you go with the OneDrive mobile app.
Azure - Conditional Access
The modern security perimeter now extends beyond an organization’s network to include user and device identity. Organizations can use identity-driven signals as part of their access control decisions. Conditional Access brings signals together, to make decisions, and enforce organizational policies. Azure AD Conditional Access is at the heart of the new identity-driven control plane. Conditional Access policies at their simplest are if-then statements, if a user wants to access a resource, then they must complete an action. Example: A payroll manager wants to access the payroll application and is required to do multi-factor authentication to access it.
Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). You control how your organization’s devices are used, including mobile phones, tablets, and laptops. You can also configure specific policies to control applications. For example, you can prevent emails from being sent to people outside your organization. Intune also allows people in your organization to use their personal devices for school or work. On personal devices, Intune helps make sure your organization’s data stays protected and can isolate organization data from personal data. Intune is part of Microsoft’s Enterprise Mobility + Security (EMS) suite. Intune integrates with Azure Active Directory (Azure AD) to control who has access and what they can access. It also integrates with Azure Information Protection for data protection. It can be used with the Microsoft 365 suite of products. For example, you can deploy Microsoft Teams, OneNote, and other Microsoft 365 apps to devices. This feature enables people in your organization to be productive on all of their devices while keeping your organization’s information protected with the policies you create.
Azure Information Protection
Azure Information Protection (sometimes referred to as AIP) is a cloud-based solution that helps an organization to classify and optionally, protect its documents and emails by applying labels. Labels can be applied automatically by administrators who define rules and conditions, manually by users, or a combination where users are given recommendations. Azure Rights Management technology (often abbreviated to Azure RMS) is used for protection. This technology is integrated into other Microsoft cloud services and applications, such as Office 365 and Azure Active Directory. The service can also be used with own line-of-business applications and data protection solutions from software vendors locally or in the cloud.This security technology uses encryption, identity and authorization policies. Like labels, protection applied through Rights Management remains associated with documents and emails regardless of location: inside or outside the organization, on networks, file servers or applications. This information protection solution helps control your data, even when shared with other people.
Case History – TMB
The European Group of Economic Interest of the Mont Blanc Tunnel (TMB-GEIE), is a binational body made up of two important companies in the panorama of French and Italian motorway concessions: ATMB (Autoroutes et Tunnel du Mont Blanc s.a.) and SITMB S.p.A. (Italian Society for the Mont Blanc Tunnel).
The mission of the TMB-GEIE is the unitary management of the Mont Blanc Tunnel, an important motorway link between Italy and France, both from the point of view of the operation and of the safety and traffic management of the tunnel and its skills, as well as the management tolls, and investments.
The EEIG has established a partnership with HUDI, following the need to modernize its mail and team & collaboration infrastructure, moving from an on-prem system to the adoption of Office 365 and all the apps and features available in this ecosystem. In addition to Exchange OnLine, a project has been developed for better management of a so-called “hybrid cloud” environment: that is, a more efficient interpenetration of the local identity store with some specific features of the Microsoft cloud, such as SSO (single sign-on ), Teams and SharePoint Online. All to offer an easy and functional user experience for the end user of the Office 365 apps and greater work productivity. Finally, thanks to the acquired licenses, HUDI is developing solutions for the EEIG for an even more dynamic endpoint control through Intune and a more active mail protection through Microsoft 365 Defender with Advanced Threat Protection.